Bring the request, people, resources and payments into one working picture. Make every booking easier to deliver.
Built with you · no payment when you send the brief
01The moment that matters
Start with the person
A clear request captures the service, time and details. Email verification comes before your team makes the booking decision.
Service selected · request verified · staff review
Customers request a service and verify their email. Your team reviews the details before confirming.
Plan the people, rooms, equipment, services, closures and capacity each booking needs.
Reveal the operation
People, spaces, equipment and service capacity belong in the same plan, so your team can see what it takes to keep the promise.
Jamie Carter · survey kit A · site consultation
Keep extras, customer types, quotes and suggested advance payments together with the booking.
Review requests, explain decisions and make changes with the original record still available.
Bring it together
Review the request, allocate resources and agree the commercial route. Approvals, quotes and payments stay attached to the booking.
Staff decision · quote or payment · activity trail
Send payment requests, record cash or bank payments, and keep adjustments and refunds with the right booking.
Manage recurring bookings and cancellations. Connect calendar subscriptions or Microsoft 365 delivery where configured.
02Make room for better work
A calendar without the context
A request your team can review
People and equipment in separate lists
Services and resources in the same plan
Chasing the latest payment status
Commercial details attached to the booking
03AI, with a useful job to do
Our experts can plan an Agent Studio workflow around the repeatable work surrounding your bookings. Bookings handles the availability, resources and staff decision; the agreed agent handles its own part of the preparation.
Northstar Joinery · booking request
01Email verified
02Jamie Carter · site consultation
03Survey kit A · resource review
Example scoped agent support
Agreed booking context
Preparation draft for staff review
Confirmation stays with your team
Illustrative bespoke AI support · not an automatic booking feature
04The story does not stop here
Some connections are built in. Others are configured with you. Bring the next step into the same working picture.
Explore the whole platformYour people. Your workspace.
The FBTL PortalOffer the request journey directly from the customer-facing site without creating a disconnected brand experience.
Collect the right pre-booking or follow-up information while keeping its delivery and ownership visible.
The shared core is designed for future restaurant, hotel and pet-care modules. These are expansion directions, not features claimed as live today.
05Build the right plan
Cost is shaped by the booking model and the work around it—not simply the number of calendar links.
Driven by bookable types, locations, resources, capacity, closures and approval rules.
Start with the right foundationDriven by services, customer types, verification, communications, quotes and payment approach.
Match the way you will use itSpecialist workflows and future industry modules are scoped when their operational rules are ready.
Agree what belongs in your planThe setup brief is free to send. Activation scope and price are agreed before public booking is enabled.
The useful details
No. The system can coordinate venues, rooms, people, equipment and services, including request-to-confirm workflows where staff need to review availability or suitability.
Yes. Staff can create internal bookings, including recurring series, while keeping customer communication and commercial handling explicit.
Keep Bookings as the working record. Where configured, events can be delivered to Microsoft 365 or viewed through a calendar subscription. A subscription is one-way.
The shared booking core already models services, people, spaces, equipment, capacity, customer types, quotes and payments. Restaurant, hotel and pet-care experiences are planned expansion directions; each specialist module will be described as available only after its industry workflow is built and verified.
06Make the next move yours
Start with a short brief. We’ll review it with you, agree the scope and cost, and help bring your first setup into the Portal.
We start with services, resources, approval rules and the customer journey.
Create or sign in to the Portal. We help set up your organisation and staff access.
Review the customer steps, staff decision rules, communications and payment approach before public booking is enabled.